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Keeping staff engaged in your loyalty & marketing programme

Staff are an integral part of driving your loyalty and marketing efforts. Staff execute your business strategy in accordance with the processes, promotions and communications you have in place. Your loyalty and marketing programme, will not work, if staff are not trained and engaged. We find, that businesses which have

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Quick Goody Guide to Signing Up More Customers

Research shows that it costs a business about 5-10 times more, to acquire new customers than it does to serve an existing one. Further, your current customers spend 67% more than new customers. So, it’s critical that when a customer walks into your store, you create and manage a

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