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Putting customers at the heart of Frenchie & Co

Putting customers at the heart of Frenchie & Co Frenchie & Co are a new beauty therapy and hairdressing brand with salons in Browns Bay and in Takapuna. They offer a full range of beauty and hair services, including a special ‘beauty bar’ for quick treatments like waxing, lash tints

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Looking for loyalty – a case of David vs Goliath

Goody - Loyalty & Marketing with Sanjai Bagia, Caltex Multi Site Retailer from Goody on Vimeo. Oh Goody! – a loyalty programme that gives you more than a repeat customer Sanjai Bagia’s family business started with just one humble news agency and has grown to own seventeen independent retail sites

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Is Goody Delivering on Customer Loyalty?

Is Goody Delivering on Customer Loyalty? Recently, we conducted some qualitative research of our customers (focus-group type stuff). As a merchant, you may have received a call from myself, asking you a few questions about how you’re finding the Goody system and what impact it’s having on your

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McCafé Gets a 23.4% Increase in Goody Visits

McCafé has recently run a Goody 'Bring 'em Back' campaign to promote their new blend of barista made coffee. The campaign has enjoyed phenomenal results, having a 43% email open rate and significantly increasing customer visits during the campaign. Feedback from customers has also been amazing with steady stream of

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SoYo's Success Story

SoYo's Success Story SoYo Frozen Yoghurt has been with Goody for a little over a month, since 3rd March, and they’ve already signed up over 700 customers. Steve and Cathy, SoYo’s owners, decided to start using Goody after becoming increasingly frustrated with their previous loyalty app. They found

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